Our products are shipped within 2 - 3 Days of purchase between Monday - Saturday, not including public holidays.
Free Insured Shipping in United States: Delivery Times (10 - 15 Days) Cost (Free )
Priority Insured Shipping in United States: Delivery Times (7 - 12 Days) Cost ($24.99)
Shipping times can be affected due to unforeseen circumstances and some packages could be delayed, if this happens we will contact you to let you know of the potential delay in delivery.
Once the package has been shipped it is no longer in our hands and we do not have control over delivery, if however packages need redirection or anything else then we will communicate with postal services to make any changes necessary.
If you have not received your package after the delivery time elapsed, please contact us and reference your order number so we can track down your shipment.
We have fulfilment centers in US, so depending on placement of stock. Your order will be dispatched from the most relevant fulfilment center at that time to ensure consistency in delivery times.
customers must email or get in touch with us in the first instance for any query or return
All shipments include tracking and will be sent via email or sms once we have shipped your product/s. Some orders might require multiple shipments and if this happens you will have an additional tracking sent once the product has been shipped.
PLEASE NOTE due to COVID-19: You may experience slight delays due to widespread shipping restrictions and screenings. Not to worry, our shipping partners have promised all orders WILL be delivered regardless.
Unfortunately, there are still delays nationwide due to Covid-19 - this festive season is a very busy one! but we are all working very hard to get parcels delivered as quickly as possible.
If you have any questions about your shipments please contact us here, please include your order number to insure fast resolution
If you have further questions about your delivery timescale please contact US Post directly at:
Office Address: KWHIK SOLUTIONS LLC
KEVIN WHITAKER MBR
5830 E 2ND ST STE 7000
CASPER WY 82609